FAQs

Q: How can I find out my ring size?

A: The easiest way to find your ring size is to stop by a jewelry store, ask them to size you, and write down your sizes, so you will always have them! Online resources are not always accurate. It is important that you can confidently know your ring size when ordering handmade, since the time and effort put into each made to order ring is highly valuable. See Saturate's Terms and Conditions for more information if you have ordered the incorrect size.

 

Q: What metals do you work with?

A: I currently work only with Sterling Silver and Brass.

 

Q: When will my order ship?

A: All of my jewelry is made to order, and typically finished and shipped within 1-5 days. I make it, package it, and ship it all from home, so expect a quick delivery unless noted otherwise in the product listing!

 

Q: My order came in, but the ring is too big/too small for me. Is there any way to fix this?

A: Since every ring is handmade to the size you order, it is helpful to confidently know your correct size. If you ordered the incorrect size, I would be happy to resize it to fit you perfectly, with a resizing fee. See Saturate's Terms and Conditions for more information.

 

Q: What if I do not see my size available?

A: If you do not see your size available, please contact me about a custom size! I would be happy to accommodate.

 

Q: My jewelry is tarnishing. Why? What do I do?

A: Brass and silver naturally tarnish over time - it is called oxidation. My best tip to keep your jewelry shining is to avoid prolonged exposure to moisture or chemicals, and keep your jewelry stored separately from each other (ring dishes are cute, but a recipe for tarnishing)! You can bring back the original shine by rubbing with a polishing cloth, using an ultrasonic cleaner, or sending it back to me to be re-polished, free of charge.

 

Q: How did you get into jewelry making? Where did you learn?

A: I studied at a jewelry trade school in New York, NY called Studio Jeweler's Ltd. I have earned my 6 month certificate of comprehensive jewelry training there. It was an incredible experience!